Comprehensive Tinnitus Assessment

Understanding
comes before
treatment.

Tinnitus is different for everyone. A specialist assessment helps us understand what may be contributing to, exacerbating or maintaining your symptoms — and what, if anything, needs to happen next.

90 minutes
$300
No referral required
You don't need to know what treatment you need before you come. That's what the assessment is for.
Before your appointment

Your assessment begins before you walk through the door.

Ninety minutes goes quickly. Before your appointment, you'll be asked to complete some questionnaires and provide information about your tinnitus, hearing, sound tolerance and relevant history.

Allow approximately 15 minutes to complete these. The information helps us plan your appointment and spend more of your consultation investigating what is relevant to you.

The more we understand before you arrive, the more useful your face-to-face appointment can be.

1
Your tinnitus history When it began, how it behaves, what changes it and how it affects you.
2
Tinnitus Functional Index (TFI) A validated questionnaire that helps us understand the impact of tinnitus.
3
Your hearing and sound tolerance Hearing difficulties, noise exposure and sound sensitivity.
4
Relevant health information Previous hearing tests, medical information and other relevant details.
Same example. Different test range.

What happens when we look beyond 8 kHz?

Compare conventional and extended high-frequency testing.

De-identified standard audiogram
Standard audiogram Conventional testing through 8 kHz
De-identified extended high-frequency audiogram
Extended high-frequency audiogram Additional testing beyond the conventional range
Both audiograms are from the same example.

Hearing appears within the conventional normal range through 8 kHz, while extended testing provides additional information at higher frequencies.

De-identified audiograms shown for educational purposes.
Looking beyond a basic hearing test

Tinnitus needs more than a basic audiogram.

A standard hearing test is primarily designed to answer an important question: do you have a measurable hearing loss?

But when you have tinnitus, hearing thresholds may only be one part of the picture.

People can experience tinnitus despite having hearing thresholds within the conventional “normal” range. Others may have difficulty hearing in background noise, changes at extended high frequencies, differences in cochlear function or sound sensitivity.

A specialist tinnitus assessment looks beyond your hearing thresholds to understand the whole presentation.

“My hearing test was normal. So why do I still have tinnitus?”

A normal conventional audiogram does not mean there is nothing more to investigate — and it certainly does not mean your symptoms are not real.

Your testing is selected for you

We don't perform tests simply because they're available.

Your history and symptoms guide what we investigate.

01

Thorough case history

Onset and behaviour of your tinnitus, hearing history, noise exposure and relevant health factors.

02

Diagnostic hearing assessment

Detailed testing to understand hearing function and clinically relevant changes.

03

Extended high-frequency audiometry

Testing beyond the conventional audiogram when clinically useful.

04

Speech-in-noise testing

Helps investigate real-world listening difficulties.

05

Cochlear function testing

Otoacoustic emissions may provide additional information about cochlear function.

06

Sound tolerance

When sound sensitivity is relevant, tolerance may be assessed carefully.

07

Tinnitus characteristics

Pitch and loudness matching may be used when clinically useful.

08

Musculoskeletal screening

We consider jaw, neck and other somatic influences.

09

Additional testing when indicated

ABR may be considered for some presentations, including unilateral tinnitus, and is available at our Kent Town clinic when appropriate.

The whole presentation

Hearing is only part of the picture.

Tinnitus can be influenced by a range of auditory, physiological and contextual factors.

  • Hearing and auditory changes
  • Sound sensitivity
  • Stress and nervous-system arousal
  • Sleep and fatigue
  • Attention and emotional response
  • Jaw, neck or somatic influences
  • Medical or otological factors

The aim is to identify the factors that appear relevant to your presentation so management can be approached in the right order.

If underlying sound sensitivity is present, addressing sound tolerance is often an important early priority.

People enjoying a relaxed conversation
During your 90-minute appointment

Understand. Investigate. Explain. Plan.

There is no standard tinnitus appointment because there is no standard tinnitus patient.

1

Understand

We begin with your history and what matters most to you.

2

Investigate

Testing is selected according to your symptoms and presentation.

3

Explain

We explain what your results mean and how the pieces may fit together.

4

Plan

We decide what should happen next — and in what order.

After your assessment

You leave knowing what happens next.

You will receive a verbal explanation of your results and initial recommendations during your appointment.

We will also provide notes about your interim management plan while your comprehensive report is being prepared.

For many people, the assessment and personalised management plan are all they need initially.

Your results explained

Clear explanations without unnecessary jargon or alarm.

An interim management plan

Practical recommendations you can begin after your appointment.

A comprehensive report

Prepared within approximately one week.

Communication with your healthcare team

We can write to your referring GP, ENT or other clinician where appropriate.

Further referral if required

We help guide the next step if another clinician should be involved.

Further tinnitus support only if needed

Ongoing treatment is discussed only after we understand your presentation.

Fees & funding

Assessment fee: $300

A referral is not required to book a private tinnitus assessment.

Depending on your circumstances, Medicare or DVA funding may apply. The Australian Government Hearing Services Program can fund eligible hearing services, but does not cover specialist tinnitus assessment or tinnitus management.

Our Fees, Rebates & Funding page explains the different pathways.

View Fees, Rebates & Funding →
Medicare

Medicare rebates may be available for eligible diagnostic audiology services when referral requirements are met.

Hearing Services Program (HSP)

HSP provides eligible clients with subsidised hearing services and devices.

Specialist tinnitus assessment and tinnitus management are not funded under HSP.

You may remain with your existing HSP provider for hearing care and see us privately for specialist tinnitus care.

DVA

Eligible veterans may have access to DVA-funded tinnitus assessment and treatment.

Please contact us before booking so we can confirm the correct pathway.

A reassuring first step

Being told to “just live with it” can leave people frightened, dismissed and unsure where to turn next.

There may not be one medication, operation or universal cure for tinnitus — but that is very different from saying there is no treatment, no rehabilitation and no way to reduce the impact tinnitus has on your life.

What a clinician may mean “There is nothing further that I or this clinic can offer you.”
What it does not necessarily mean “There is nothing that can help you.”
If you have been told to simply live with tinnitus, you may not have reached the end of the road.

You may simply need someone with specialist tinnitus training to look at the problem differently.

Tinnitus care is a specialised area. Depending on what we find, management may involve education and reassurance, hearing rehabilitation, sound therapy, strategies for sound sensitivity, CBT-informed approaches, sleep or stress management, multidisciplinary referral or other tinnitus-specific therapies.

What is appropriate for one person may not be appropriate for another. That is why assessment comes before treatment.

Not everyone needs ongoing treatment. But everyone deserves an explanation of their options.
Your next step

Start with understanding.

You do not need to choose a tinnitus treatment before your first appointment. We assess first, explain what we find, and then decide whether anything further is needed.

If you need more support after your assessment, we're here for you.